The office assistant is responsible for answering all incoming phone calls in a courteous and prompt manner.  The office assistant is the first point of contact for each of our guests and therefore, friendly professionalism is of the utmost importance.  The office greets guests who enter the office and assists them with their questions. While phones are the priority, developing contracts for renters is also important.  Communication with the rental groups from creating a file to following up on the paperwork is essential.  As time permits, the Office Assistant assists the Office Manager and other departments with reports and data entry, as well as various assigned projects.  

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Qualifications:

• Experience with computers and excellent phone skills

• Strong public relations and communication skills

• Cheerful Christian servant attitude towards people of all ages and dispositions

• High School diploma

 

Responsibilities:

• Provide high quality service to meet the needs and requirements of employees, guest groups, campers, the general public and vendors 

• Answer phone calls in a courteous manner

• Responsible for scheduling phone coverage when not scheduled or not available during business hours

• Take detailed phone messages and direct them to appropriate departments and personnel

• Attend to all delivery companies that enter office during business hours

• Use two way business radio to communicate with staff, camper needs and incoming phone calls

• Follow up contract phone call to renters

• Maintain contracting calendars and files for office

• Data entry for our own program registrations

• Package, mail and lost & found items

• Various miscellaneous projects as assigned

• Assemble board meeting packets under the supervision of the Executive Director

• Maintain camping calendar for board and staff

• Pick up and distribute mail on days scheduled to work

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*All employees may be asked to perform other tasks that further the ministry and mission of Mt. Gilead Bible Camp.